Widerrufsrecht

At EKKStore, we are committed to delivering high-quality digital consulting services and configuration tools for gaming devices.
Due to the nature of our products (intangible, instantly delivered digital files), the following refund policy applies:


1. ❌ No Refunds for Digital Goods

All sales are final. Once the product has been delivered, we do not offer refunds or exchanges, including (but not limited to):

  • Change of mind

  • Claiming non-compatibility without reading product instructions

  • Claiming product not as expected without valid technical proof


2. 📦 Instant Delivery = Final Sale

All EKKStore products are delivered instantly and automatically after payment.
Due to this, refunds are not possible as the product cannot be “returned.”


3. 🚫 Abuse or Fraudulent Claims

Chargebacks or false refund claims filed after receiving and using the product will result in:

  • A permanent ban from purchasing again

  • Revoked access to updates or future support

  • Reporting to the appropriate platform/payment provider

We fight every fraudulent claim with documented delivery, screenshots, and user license proof.


⚠️ Reminder: EKKStore provides digital consultancy and setup files for use with external gaming devices. These are NOT physical products or cheats, and all usage is under user responsibility.