Shipping policy

Welcome to EKKStore. This Shipping Policy applies exclusively to digital products and services, specifically personalized configuration scripts for devices like the XIM Matrix.

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1. 🚀 Instant Digital Delivery

All purchases on EKKStore are delivered instantly via email to the address provided at checkout.

• After completing your payment, you will receive a download link and instructions within a few minutes.

• If the email doesn't arrive shortly after purchase, please check your spam or promotions folder.

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2. 📩 Order Confirmation

Once your order is processed, you'll receive two emails:

• An order confirmation

• A digital delivery email containing your product and any relevant documents (PDF setup guides, instructions, etc.)

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3. 🌍 No Physical Shipping or Fees

We do not ship any physical goods.
There are no shipping costs, customs duties, or physical delivery time.

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4. ⏱️ 24/7 Availability

Our products are available 24/7, regardless of time zone.
You can purchase and download your configuration anytime, anywhere.

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5. ⚠️ Delivery Errors & Support

If you:

• Entered the wrong email address,

• Didn’t receive your product within 10 minutes,

• Or face any issues with the download link,

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6. 🔐 Anti-Fraud Measures

EKKStore monitors transactions for suspicious behavior. If a purchase triggers fraud protection, there may be a slight delay as we perform manual verification. You’ll be notified by email if needed.

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7. 🧾 Tax & Billing Notes

Digital services may include VAT or local taxes, depending on your location and payment provider. These will be clearly displayed at checkout.

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8. 📝 Email Accuracy Reminder

Please double-check your email before placing the order.
If you made a mistake, contact us immediately before the download email is sent.

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🛠️ EKKStore provides digital consulting services for gaming configurations — not physical products.